TopQualiTea - your South African specialist for Organic Teas and Spices.

TopQuaiTea

TopQuliTea

TopQualiTea is a leading address for high class quality in certified organic and fair-trade teas and spices. Our portfolio is produced without pesticides, chemical fertilisers and other agrochemicals. It's not only a question of taste - it's also a question of proven quality!

From the very beginning TopQualiTea has dedicated itself to the principles of Fair Trade and we cooperate closely with small farmer-families and their marketing-organisations. 

This organically grown, trustful cooperation is the basis of all our business, which serves our customers as well. They can rely on our dependable delivery service, our quality and our attractive price/performance ratio.

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ROOIBOS TEA

The story of Rooibos is a uniquely interesting one... It was the local people who first discovered that the fine, needle-like leaves of the wild Aspalathus Linearis plant made a tasty, aromatic tea. It is native to the northern Cedarberg region in the Western Cape, South Africa and can grow up to 1.5 metres in height. Rooibos tea, cherished for its mahogany colour, deep aroma ...

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HONEYBUSH TEA

Honeybush or Cyclopia Intermedia grows in the coastal districts of the Western and Eastern Cape in South Africa and has a naturally sweet, almost honey-like taste. The tea plant has woody stems and is easily recognized by its sweetly scented, bright yellow flowers during flowering period. This lesser known tea has, however, plenty to offer. Strong Honeybush tea is useful as ...

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MAKE THE DIFFERENCE

TopQualiTea is a leading address for high class quality in certified organic and fair-trade teas and spices. Our portfolio is produced without pesticides, chemical fertilisers and other agrochemicals. It's not only a question of taste - it's also a question of proven quality!

From the very beginning TopQualiTea has dedicated itself to the principles of Fair Trade and we cooperate closely with small farmer-families and their marketing-organisations.

This organically grown, trustful cooperation is the basis of all our business, which serves our customers as well. They can rely on our dependable delivery service, our quality and our attractive price/performance ratio.

TopQualiTea was founded with an immovable, high ethical policy. This applies to our customers as well as our producers. Our guiding ideas are quality of products, responsibility for the environment and fair trade with the so-called 'Third World'.

Contact us if you would like to know more about us, our teas and how we can help you!

We are looking forward to your questions!

Orders within South Africa

Although we try our best to get your order delivered to you as quick as possible orders can take from 3-5 working days for delivery depending on the destination. Orders placed on weekends and public holidays will be attended to on the first business day thereafter. You will receive your tracking number via email once the order has been dispatched. We deliver between 9AM and 5:30PM Monday to Friday. Kindly check we have the correct address and ensure you are either at home during delivery hours or that you use your work address. Should you not be at home at the time of delivery, don't worry, we will leave a calling card with a telephone number to re-arrange delivery.

Please note:

We strive to ensure the stock levels are 100% accurate, however this may not always be possible. Should it happen that any product is out of stock,we will either offer you an equivalent product, notify you how long it will take for new stock to arrive, or provide you with a full refund.

We reserve the right to adjust delivery costs on orders over 5 Kilograms (Kg).

Shipping Rates

DestinationOrder AmountShipping CostEst. Delivery Time
South Africa below R850.00 R70 per order 2 to 5 working days
South Africa from R850.00 FREE DELIVERY (does not appliy to bulk orders of loose tea or 10kg and 20kg bags) 2 to 5 working days

Orders outside South Africa

Please contact us to receive a quote for your order to be delivered internationally.

Please follow these easy steps to ordering your items online - delivered to your door:

  • Select a Category in our online shop:

    Rooibos Tea
    Honeybush Tea
    Olive Leaf Tea
    Espresso Tea
    Green Tea
    Loose Bulk Tea
  • Enter the quantity of the product you like to order.
  • Click Add to Cart (item will be moved to your shopping cart).
  • Continue shopping or proceed to checkout (minimum order amount is R 250).
  • Your cart will be displayed, if you are happy with your cart, proceed to checkout.

Check-Out and Payment

  • Choose: Register account or Checkout as Guest (by creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made) and continue
  • Checkout as Guest
  • Billing Address: fill in your details and continue
  • Shipping Address: use billing address or specify shipping address if different
  • Shipping & Payment Methods: select shipping method and payment method
  • Payment Method: Bank Transfer 

    Proceed with checkout and print your order for your records.
    Specify order number as reference for your payment
    Use following bank details for payment:

    TopQualiTea-SA
    First National Bank
    Branch 201 709 (000)
    Account 62197999926

    PLEASE NOTE: You will recieve your invoice with your order.

  • Select Place Order
  • Check your email for confirmation of your order.
  • Once we have recieved payment we will ship your order.

Alternative Payment Methods

  • Payment via PAYFAST (South African payment gateway much like PAYPAL) 
    Choose PAYFAST and follow the instructions provided
    NOTE: PAYFAST only process payments of up to R5000, if your order is more than R5000 please choose Bank Transfer
  • Payment via PAYPAL (can not process South African Rand)
    If you like to pay via PAYPAL please process your order and choose Bank Transfer as payment option
    Once order is complete write to us and we will issue you an invoice in EURO or US Dollar which can be paid via PAYPAL

Feel free to contact us Mon to Fri 9AM - 4PM via telephone: +27 (0)21 554 0012 or email using our contact facility.

TopQualiTea Refunds & Returns Policy

The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% charge for administration costs.

The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the General Manager, Frederika Jacobs, using our contact facility on this website.

TopQualiTea


World Fair Trade Organization

EU Organic

USDA Organic

Proudly South African

Naturland

Naturland

Bio Suisse Organic

Proudly South African

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